At SpectraKey we value our customer relationships.  We aim to provide a service that is personal and appropriate for our customer’s individual or business needs.  We believe that it’s crucial to protect the privacy of our customers and users of the SpectraKey website.  The Data Protection Act 1998 places specific obligations on us in the way in which we handle any private information. 

Our Privacy Policy explains how and why we collect information from you, how we store it and use it, and how you can access and manage this information. It also explains the security measures we take to protect your privacy.

Our website is not intended for children under 13 years of age.

What information does SpectraKey collect?

SpectraKey may request or collect personal information from online users in a variety of ways, including through online forms for ordering products and services, and other instances where users are invited to provide such information. Such information may identify you personally, such as:

  • Your name
  • E-mail address
  • Postal address
  • Telephone numbers
  • URL
  • Credit card information
  • Other billing information

SpectraKey may also collect information on how users access our website through the use of cookies.

How does SpectraKey use this information?

SpectraKey may use the personally identifiable information that we collect to contact our customers regarding products and services offered by SpectraKey and, occasionally, by its trusted associates, independent contractors and business partners.  SpectraKey may also use this information for research purposes regarding the effectiveness of website services, marketing, advertising and sales efforts.  SpectraKey will never share this information with a third party unless you specifically authorise such disclosure.

Disclosure of information

SpectraKey may from time to time engage third parties to preserve, analyse or otherwise store or manipulate data received by SpectraKey from its customers.  In all cases, such third party service providers will be required to treat all such data with the same degree of care as SpectraKey and they will be prohibited from disclosing such data to any other person or party, except as otherwise provided for in this Privacy Policy.

For all domain registrations your registrant details are passed to the domain registrar as required by the registrar.  Only .UK domains offer an opt-out for personal registrations.

Special offers and updates

SpectraKey may occasionally provide customers and users with information on products, services and special offers. Generally such information would only be offered at the request of the customer or user unless we feel that it will be of particular interest.  If you wish, you can opt-out of receiving these types of communications by emailing us at the address below.

Service announcements

On rare occasions it is necessary to send out a service related announcement.  These might be of a technical nature or details of a temporary service suspension for maintenance. Such announcements form a critical part of our service to you and users may not opt-out of these communications whilst their account remains active.

Legal duty

When instructed by law, SpectraKey may be required to disclose personal information.

Links

The SpectraKey website contains links to other sites.  SpectraKey is not responsible for the privacy practices of any other sites.  We advise that users familiarize themselves with the privacy statements of all websites that collect personally identifiable information. The Privacy Policy described herein applies solely to information collected by SpectraKey.

Maintenance of Information

The information provided to SpectraKey is saved indefinitely and may be stored on one or more databases directly or indirectly maintained by SpectraKey.  SpectraKey employs industry standard security measures to protect the confidentiality of the information.  Every effort is made to ensure that any loss, misuse or alteration of data does not occur.  Any particularly sensitive information, such as payment details, is encrypted prior to transmission.

If you believe that the information that we hold is incorrect please contact us but do not disclose any personal information in an email.

Your Responsibility

You are responsible for the security of your account login and passwords.  Make sure that you keep it in a safe place and do not share it with others.

Always remember to log out after your session ends, to ensure that others cannot access your private personal information.  We recommend that you take this precaution even when using your private computer in your home but especially if you are using a multi-user computer, such as at a library or internet café or a mobile device.

Do not send personal information in an email.

Questions

Any questions concerning this Privacy Policy may be directed by e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it.